At ZORA Skin and Aesthetics Group, we believe exceptional results are built on honesty, transparency and personalised care. Every appointment is centred around a thorough consultation, informed consent and a treatment plan tailored to your individual goals. We want every client to feel fully informed, supported and confident in their decisions, with no pressure—just honest, professional advice and exceptional care.
All new clients are required to attend a consultation prior to treatment. This allows us to understand your concerns, assess your skin, and design a personalised treatment plan tailored specifically to you.
Our consultations are conducted by experienced practitioners who take the time to listen, advise, and guide you through your options with complete transparency.
Fully redeemable against the cost of your treatment.
A 50% deposit of the treatment cost is required to secure all appointments. This deposit is deducted from your final treatment balance at the time of your visit.
Deposits are non-refundable and exist to protect the dedicated time reserved exclusively for your treatment.
Deducted from final treatment balance. Non-refundable.
Your consultation is an opportunity to discuss your concerns, expectations and treatment goals in a relaxed, professional environment. A comprehensive assessment will be carried out, your medical history reviewed and suitability for treatment determined. We will explain the available treatment options, expected outcomes, potential risks and aftercare requirements, ensuring you have all the information needed to make an informed decision before proceeding.
A £20 consultation fee is payable at the time of booking and is redeemable against your first treatment.
To secure your appointment, a 50% booking deposit is required at the time of booking. This confirms your appointment and allows sufficient time to prepare for your treatment. The deposit will be deducted from the cost of your treatment on the day of your appointment. Please refer to our Cancellation and Rescheduling Policy for full details.
We kindly ask that you notify us at least 24 hours in advance should you need to cancel or reschedule your appointment.
If you arrive more than 15 minutes late, we may need to reschedule your appointment to ensure quality care for all clients.
Certain treatments require a patch test prior to your appointment. We will confirm this during your consultation.
Whether you’re booking your first consultation or returning for further treatment, we’re here to support you at every stage of your journey. At ZORA Skin and Aesthetics Group, you’ll receive honest advice, personalised care and professional treatment tailored to your individual needs and goals. We look forward to welcoming you to the clinic.
All new clients are required to attend a consultation prior to treatment.Consultation fee: £20Fully redeemable against treatment.
Deducted from final treatment balance
Non-refundable
Secures dedicated appointment time
48 hours notice required
Less than 48 hours = deposit lost
No-shows = full loss of deposit + future prepayment may be required
