1. About this policy

This Cookie Policy explains how Zora Skin and Aesthetics Group uses cookies and similar technologies on its website. It should be read together with our Website Privacy Policy.

2. What cookies are

Cookies are small text files placed on a computer, phone or other device when a person visits a website. Similar technologies may include pixels, tags, scripts, local storage and software development kits. They can help a website function, remember choices, understand how it is used and, where permitted, support marketing.

3. The law that applies

The use of cookies and similar technologies is governed principally by the Privacy and Electronic Communications Regulations 2003, as amended, together with UK data-protection law where personal information is involved. Non-essential technologies will not be used until valid consent has been obtained. Consent must be a clear, informed and positive choice and can be withdrawn at any time.

4. Types of cookies we may use

• Strictly necessary cookies: required for core website functions, security, network management, accessibility, remembering privacy choices or providing a service specifically requested by the visitor. These do not normally require consent.
• Functional cookies: remember optional preferences or provide enhanced features. Where they are not strictly necessary, they will only be used with consent.
• Analytics cookies: help us understand visits and website performance, such as which pages are viewed and whether errors occur. These are not treated as strictly necessary and will only be used with consent.
• Advertising or targeting cookies: may be used to measure campaigns, limit repeated adverts or build an interest profile. These will only be used with consent.
• Third-party cookies: may be placed by external services embedded in or linked from the website, such as booking tools, maps, videos, social-media features or analytics providers. Their use is also subject to the relevant provider’s privacy information.

5. Our cookie consent controls

When a visitor first uses the website, a cookie banner or preference centre should provide clear options to accept or reject non-essential cookies and, where appropriate, choose categories. Rejecting non-essential cookies must be as easy as accepting them. Strictly necessary cookies may remain active because the website cannot operate properly without them.

A visitor can change or withdraw their choice at any time through the cookie settings link displayed on the website. Withdrawing consent does not affect the lawfulness of use that took place before consent was withdrawn.

6. Cookies used on this website

The website developer must complete and keep the following schedule accurate before this policy is published. Only cookies and similar technologies that are actually used on the live website should be listed.

7. Third-party services

The website may link to or embed services operated by third parties, including Faces, WhatsApp, social-media platforms or other service providers. Opening or interacting with these services may allow the provider to place or access cookies. Zora Skin and Aesthetics Group does not control all third-party cookies, and visitors should review the provider’s own privacy and cookie information.

8. Managing cookies through a browser

Most browsers allow users to view, block or delete cookies through their settings. Blocking all cookies may affect website functions, including booking links, security, saved preferences or embedded content. Browser controls do not replace the website’s obligation to obtain consent where required.

9. Retention

Cookie durations vary. Session cookies normally expire when the browser is closed, while persistent cookies remain for a stated period unless deleted earlier. The cookie schedule above must state the actual duration of every cookie or similar technology used on the live website.

10. Changes to this policy

This policy will be reviewed at least annually and whenever the website, cookie banner, service providers, technologies or legal requirements change. The cookie schedule should also be checked whenever the website developer adds or removes a feature.

11. Contact

Questions about this policy or the use of cookies can be raised with Zora Skin and Aesthetics Group through the Business WhatsApp contact shown on the website.

12. Related documents

• Website Privacy Policy
• Cancellation and Rescheduling Policy
• Data Protection and Confidentiality Policy