Transparent, considered care from your very first visit.
At ZORA, we believe exceptional results begin with honest conversation. Our policies are designed to protect your time, your investment, and your experience.
All new clients are required to attend a consultation prior to treatment. This allows us to understand your concerns, assess your skin, and design a personalised treatment plan tailored specifically to you.
Our consultations are conducted by experienced practitioners who take the time to listen, advise, and guide you through your options with complete transparency.
Fully redeemable against the cost of your treatment.
A 50% deposit of the treatment cost is required to secure all appointments. This deposit is deducted from your final treatment balance at the time of your visit.
Deposits are non-refundable and exist to protect the dedicated time reserved exclusively for your treatment.
Deducted from final treatment balance. Non-refundable.
We kindly ask that you notify us at least 24 hours in advance should you need to cancel or reschedule your appointment.
If you arrive more than 15 minutes late, we may need to reschedule your appointment to ensure quality care for all clients.
Certain treatments require a patch test prior to your appointment. We will confirm this during your consultation.
Your £20 consultation fee is fully redeemable against your first treatment. Begin your skin journey today.
All new clients are required to attend a consultation prior to treatment.Consultation fee: £20Fully redeemable against treatment.
Deducted from final treatment balance
Non-refundable
Secures dedicated appointment time
48 hours notice required
Less than 48 hours = deposit lost
No-shows = full loss of deposit + future prepayment may be required
